City of Toronto has issued interim property tax bills

The City of Toronto has mailed 2016 interim property tax bills to property owners – the first of two regular tax bills that will be mailed this year. The 2016 final tax bill will be mailed in May.

Payment due dates for the interim tax bills under the regular three-instalment plan are March 1, April 1 and May 2.There are several ways to pay a property tax bill, including:

  • At banks or financial institutions that offer internet banking, telephone banking, automatic teller or in person. If paying tax bills by automatic teller, telephone or internet banking, customers should pay early to ensure payment reaches the City's office by the due date.
  • By cheque using the business reply envelope included with the interim tax bill. 
  • In person at the enquiry and cashier counters at Toronto City Hall or any civic centre from 8:30 a.m. to 4:30 p.m., Monday to Friday. Extended hours of 8:30 a.m. to 6 p.m. will be offered from February 26 to March 1.

Locations of enquiry and cashier counters:

  • Toronto City Hall, 100 Queen St. W.
  • East York Civic Centre, 850 Coxwell Ave.
  • Etobicoke Civic Centre, 399 The West Mall
  • North York Civic Centre, 5100 Yonge St.
  • Scarborough Civic Centre, 150 Borough Dr.
  • York Civic Centre, 2700 Eglinton Ave. W.

More information on property tax bills is available at http://www.toronto.ca/taxes.

New! Call 311 Toronto for general information on property tax bills.  Anyone within city limits can call 311 Toronto and talk to a customer service representative about questions concerning their property tax bill.  Tax information will be available Monday to Friday, from 8 a.m. to 6 p.m. Customers outside of city limits can call 416-392-CITY (2489).  TTY users can call 416-392-0719 for assistance.

Property Tax Account Lookup

To view your property tax account details online, anytime, anywhere, from your computer or mobile device, visit Revenue Services' self-service portal at: http://www.toronto.ca/revenueservices.

Pre-authorized payments

The City offers a Pre-Authorized Tax Payment Program (PTP) that allows residents to pay their taxes in two, six or 11 pre-authorized automatic instalments. Residents can enroll in this program at any time if their taxes are in good standing. Applications for the PTP program are available at http://www.toronto.ca/taxes/ptp. The completed application, including a void cheque, can be delivered to any civic centre or mailed to Box 2500, Terminal A, Toronto, ON M5W1H2.

The following interim bill withdrawal dates apply to customers who have enrolled in the Pre-authorized Tax Payment program (PTP) by February 1, 2016:

  • For the two-instalment PTP plan: March 1.
  • For the six-instalment PTP plan: March 1, April 1 and May 2, 2016.
  • For the 11-instalment PTP plan: The 15th of every month (or the next business day thereafter) from February to June.

Ownership Changes

Property owners who have recently purchased a property and who pay their property taxes through the pre-authorized tax payment program or through their banking or financial institution are asked to ensure they change their account information with the City or with their financial institution to avoid incurring fees resulting from misdirected payments.

Electronic Billing by epostTM

Residents can sign up today at https://www.epost.ca/ to receive their property tax bills through epostTM , the digital mailbox from Canada Post that makes it easy to receive, manage and store bills online. epost™ is a trademark of Canada Post Corporation.

Assessment appeals

In 2012, the Municipal Property Assessment Corporation (MPAC) sent every property owner in Ontario a Property Assessment Notice with an updated assessment value of their property. If property owners disagree with the assessed value or if the property classification is incorrect, they can file a Request for Reconsideration with MPAC or an appeal before the Assessment Review Board (ARB) for the 2016 taxation year. For the 2016 taxation year, the deadline to initiate a Request for Reconsideration with MPAC or to file an appeal with the Assessment Review Board is March 31, 2016. Visit http://www.mpac.ca/ for more information.