Update on Parks and Recreation Permit Process Review

Parks, Forestry and Recreation is reviewing its permitting process to improve the customer experience and reduce the turnaround time for issuing permits. This review will complement the Recreation Business Transformation process and advise the procurement of a new registration and permitting system.

The public consultation for the Permitting Process Review began by engaging external stakeholders in two meetings to obtain their feedback and recommendations on how we can make the process faster, easier and friendlier. The City is now circulating a pubic survey to previous permit holders to obtain additional feedback, particularly from those who were unable to attend the public consultations. The survey will be available from October 12 to November 1, 2016 and can be accessed by clicking on the following link: